Hey there,
We are aware that it’s a difficult time for many due to the COVID-19. We want you to know that DreamArt Photography is thinking of you. We hope that you are healthy and safe at home.
Here are Frequently Asked Questions with regards to our response to COVID-19.
1. Can I still reserve my session?
Yes, until further notice DreamArt Photography is still open and doing photo shoots so don’t hesitate to reserve your session on our website.
2. I already reserved my session/wedding photo shoot but won’t be able to make it, can I reschedule?
Of course! Your session can easily be rescheduled by sending us an email at reservations@dreamartphotography.com . As soon as the world is healed, we will be more than happy to create memories together!
3. Will you be closing your operations soon?
Our operations are dependent on the COVID-19 situation. For now we are still doing photo shoots, however should the situation get worse we will be forced to temporarily pause our services for the safety of our customers and teams. In this case, your session/wedding would be rescheduled to the near future.
4. Is it safe to do a photoshoot with DreamArt right now?
Yes, DreamArt Photography is taking all necessary precautions for the safety of our customers and teams. We are washing our hands constantly, and more importantly, we encourage a distance of 2 metres with the photographer at all times. Post-purchase sales are best done directly on your online gallery instead of in our lounges for the time being.
5. How can I access my photos?
Reviewing photos of a wonderful vacation by the ocean is definitely a feel-good activity. Luckily, you can do just that on your personal online gallery. If you haven’t already, simply request access on our web page “My Gallery.” Happy throwback!
6. What is DreamArt doing to help during the COVID-19 crisis?
DreamArt Photography is aware and saddened by the COVID-19 situation affecting millions around the world. One of the company values we take very seriously is our social impact and we have vowed to always help those in need as much as possible. Similarly to our last contribution to reforest the planet, for COVID-19 we have chosen to partner with the World Health Organisation and donate 15% of each sale to support their efforts in preparing and assisting countries against the virus.
We hope you are healthy and safe, and look forward to creating unforgettable memories together again soon!
Love, the DreamArt Photography Team